Vivint reviews show that this home security company is an absolute winner when it comes to automation and technology, but it also falls short when it comes to customer service. It has had multiple rebrands and has struggled with a poor reputation. It currently has a B+ rating with the Better Business Bureau. However on several occasions, it was downgraded back to C.
Safewise rates Vivint at 4.6 stars
Vivint has 4.6 stars on SafeWise, a consumer safety organization that tests and rates home security products. It has received high marks for its technology, flexible contract, and customer service. It is a great choice if homeowners don't want to deal complex wire installations, but want a security system for their home.
Vivint has both an iOS and Android app. A mobile app is available for Apple Watch and iOS users. Download the Vivint application and log in to the app with your Apple ID, Google Play ID, or Google Play ID.
It offers a Starter Kit
Vivint's Starter kit is a great option to get started on smart home technology. The starter kit includes all the necessary components for basic security, as well as a smart smoke detector to shut down your HVAC system in the event of a fire. You can add other smart devices to your starter package later, if desired.
The Starter Kit includes a touchscreen Vivint Hub, two sensors for doors, one motion sensor and a water sensor. You also get a $100 credit for additional sensors. Your budget and your requirements will determine whether you choose to upgrade or add sensors. Vivint also offers professional installations at a flat fee of $99.
It has smart locks
A smart lock can help you protect your home. Many smart locks can be integrated with smart devices like Google Home, Amazon Echo, or the Vivint security systems. These devices allow you to arm or disarm your security system in a matter of seconds. These locks can arm or disarm lights, adjust thermostats, and turn off lights when you leave. With the help of a compatible mobile app, you can control all of these devices from a single place.
Smart locks are one the most preferred home security technologies. Vivint's smart locks work in conjunction with the smart home ecosystem. This allows you to turn on your home lighting and blinds from anywhere within your home. Vivint's home automation system can be used with your smart lock to improve security and give more control over your home. But not all smart locks work with Vivint. So make sure you do your research.
It is a siren
Vivint allows you to interact with the system in two ways. You can either use a control panel near the front door or download a mobile app. Some prefer the option of having a control panel located near the front door while others prefer the app. No matter which method you use, you can be sure that you will always have the information you need in an emergency.
Vivint monitoring is available 24/7. Home security specialists are trained and ready to assist you during an emergency. If you are unable to reach them, they will send first responders to your property. The siren sounds an alarm and alerts the emergency services. They will then contact the authorities.
It supports voice control
Vivint offers a free trial to its voice-activated, home security system. After the trial, you can decide if the system's worth it. However, users are critical of the company's customer support, sales representatives, technology, and customer service. 71% of customer reviews were negative. Customers have complained of pushy sales tactics, misleading pitches, and lengthy tech support queues. Customers have also complained about billing problems and failing to update their addresses.
Vivint provides a mobile app as well as a web console to control the system. It supports Amazon Alexa voice commands and Google Assistant. It also works with Philips Hue and Nest thermostats. It has a large button that allows you to arm and disarm the system. There is also an icon-based task bar that lets you quickly access security features.
FAQ
What security system would you recommend?
The best security system to install depends on how much you value your home and belongings. A basic alarm system is a good option, but it doesn't provide enough protection. You can either get a better one with more features, such as remote monitoring, video surveillance or access control.
Which Home Security Systems can't be hacked
This depends on what definition you use of hacking. Hacking is the unauthorized access to computer systems, networks, and data. Hacking is impossible for most home security systems because they do NOT contain software that can be remotely controlled. They don't permit anyone to enter your home without your permission.
If they are connected to an internet connection, however, certain home security systems may be compromised. These systems require a password in order to function. If someone knows the password, he can hack them.
What is the top home security system in your area?
Ring Video Doorbell Pro is our number one home alarm system. Ring Video Doorbell Pro allows you to speak to anyone from any location using your smartphone. You can also take video footage and share it by text message or via email with family and friends.
How do I choose between different types of home security systems?
You need to think about the potential threats that your area faces. If there is a lot crime in your area, you may want an alarm to sound when someone enters your home. You may not require as much security if your home is in a rural area with few burglaries.
You also need to consider whether or not you're willing pay more for these extra features. Some systems include cameras built in, while others do not. Some systems allow you to remotely monitor your home, while others require that you be present to view the footage.
Statistics
- (In my experience, the discount on my home insurance covered about 25 percent of the subscription of an average plan, but your mileage may vary depending on your location and the size of your home.) (theverge.com)
- Related questionsHome security systems that are 100% DIY (safewise.com)
- Most home security companies will charge you around 75% of the remaining term of your contract if you cancel early—and some require 100%.Related questionsWhat type of contract length can I expect from security providers?Home security system cancellation (safewise.com)
- Depending on your insurance, 24/7 professional monitoring may qualify you for as much as 15% off your premium. (safewise.com)
External Links
How To
What to look for in a Home Security Monitoring company
There are many factors you need to consider when choosing the right home security monitoring company. It is important to ensure that someone is competent in what they are doing. Ask around to determine if someone else has used this service provider. You should not use them if they don't have any recommendations. Ask family members, friends, and colleagues if they would recommend the company. This will allow you to get honest feedback directly from the people who use the services. Check out reviews on the company online. Visit their website, as well as other social media platforms like Facebook and Twitter. Seek out customer feedback and complaints. Take a look at negative comments and find out why they were written. This could indicate something negative has happened to a customer.
Next, you need to get references. Call up past clients and ask them how they liked the service. Was the service satisfactory? All went according to plan. Verify that the company you used was trustworthy and reliable. They didn’t just give you an estimate and then go away without completing the job.
Next, find a licensed company and one that is insured. A good policy of insurance will protect your property if it is damaged while you're gone. So that you don't have worry about calling them during office hours, the best companies offer 24/7 emergency service.
Also, check whether the company provides free installation and maintenance. There are some companies that charge extra for these services. It makes sense since maintaining and installing equipment takes time. However, some companies only provide basic monitoring services, which isn't enough for most homeowners.
Finally, make sure that the company's prices are reasonable. Do not pay too much for poor products. Always compare apples to apples when comparing providers. One provider may charge $150 per month for basic monitoring while another provider might charge $200 per year for the same service. So, if you want to save money, you need to shop around.